Competing perspectives on the practice of knowledge management

Powell, Taman Harley 2008. Competing perspectives on the practice of knowledge management. Presented at: Strategic Management Society 28th Annual International Conference, Cologne, Germany, 12-15 October 2008.

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Abstract

Hansen et al (1999) state that the management of organizational knowledge is a choice between two distinctive strategies - codification or personalization. Firms must make their choice and stick with it. In reviewing these strategies from an organizational perspective, an epistemological perspective, and a practice perspective, I suggest that rather than organizations selecting one approach and maintaining this approach that organizations are likely to start with the codification strategy then move to the personalization strategy. In doing so, I put forward a dynamic view of the practice of knowledge management. I hypothesize that the next stage of this process would be a focus on facilitating the creation of social networks (Burt, 1992). This dynamic path suggests a very different approach to the practice of knowledge management than the static one that is currently being endorsed

Item Type:	Conference or Workshop Item (Paper)
Date Type:	Completion
Status:	Unpublished
Schools:	Schools > Business (Including Economics)
Subjects:	H Social Sciences > H Social Sciences (General)
Uncontrolled Keywords:	marketing and strategy
Last Modified:	08 May 2019 02:33
URI:	https://orca.cardiff.ac.uk/id/eprint/24608

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