What if ...? Designing tools to help the public make difficult decisions

Wright, Patricia 2009. What if ...? Designing tools to help the public make difficult decisions. Information Design Journal 17 (3) , pp. 202-210. 10.1075/idj.17.3.05wri

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Abstract

Information overload results from having plenty of data but not enough time to organize it so that it assists decision making. This paper argues that although digital tools can help people make decisions, their development could benefit from an appreciation of how people's behavior changes as the display features of the tools change. Therefore advantages could come from greater collaboration between designers and researchers who explore the psychological processes that enable decision making (processes such as search, understanding, inference and memory). Evidence is provided of individual differences in the way decision aids are used, and the value of multimodality information to accommodate diverse audience needs.

Item Type:	Article
Date Type:	Publication
Status:	Published
Schools:	Psychology
Subjects:	B Philosophy. Psychology. Religion > BF Psychology
Uncontrolled Keywords:	DECISION MAKING; DATA EXPLORATION; MULTIMEDIA; GRAPHICS; INTERFACES
Publisher:	John Benjamins
ISSN:	0142-5471
Last Modified:	04 Jun 2017 04:04
URI:	https://orca.cardiff.ac.uk/id/eprint/32242

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