Performance Targets and Public Service Improvement

Boyne, George Alexander and Chen, A. A. 2006. Performance Targets and Public Service Improvement. Journal of Public Administration Research and Theory 17 (3) , pp. 455-477. 10.1093/jopart/mul007

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Abstract

Theories of rational planning suggest that organizational performance improves if targets for future achievements are set. We test this proposition using panel data for 147 English local education authorities between 1998 and 2003. The dependent variables in the analysis are exam results for school pupils. We find that, controlling for other variables, the extent of performance improvement is influenced positively by the presence of a target. Thus, the results are consistent with the view that clear and quantified strategic priorities lead to better organizational outcomes.

Item Type:	Article
Date Type:	Publication
Status:	Published
Schools:	Business (Including Economics)
Subjects:	H Social Sciences > H Social Sciences (General) H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management H Social Sciences > HJ Public Finance
Publisher:	Oxford University Press
ISSN:	1053-1858
Last Modified:	08 Jan 2020 03:59
URI:	https://orca.cardiff.ac.uk/id/eprint/38198

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