Public service motivation and employee outcomes in the Egyptian public sector: testing the mediating effect of person-organization fit

Gould-Williams, Julian S. ORCID: https://orcid.org/0000-0003-1368-1792, Mostafa, Ahmed Mohammed Sayed and Bottomley, Paul ORCID: https://orcid.org/0000-0001-8131-6768 2015. Public service motivation and employee outcomes in the Egyptian public sector: testing the mediating effect of person-organization fit. Journal of Public Administration Research and Theory 25 (2) , pp. 597-622. 10.1093/jopart/mut053

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Abstract

This article examines a process, namely person-organization (P-O) fit, through which public service motivation (PSM) affects work-related stress, quit intentions, and organizational citizenship behaviors (OCBs). Using a sample of 671 professionals in the Egyptian higher education and health sectors, a mediation model is outlined and tested empirically using structural equation modeling. Our results show that PSM positively affected P-O fit, which in turn had significant positive associations with OCBs and negative associations with work-related stress and quit intentions. Although P-O fit explained a high proportion of mediation in the relationship between PSM, stress, and quit intentions, it only explained a low proportion in the relationship between PSM and OCBs. In general, our findings suggest that if public managers are desirous of improving employee experience at work, then achieving congruence between employees’ and organizational values is important.

Item Type:	Article
Date Type:	Publication
Status:	Published
Schools:	Business (Including Economics)
Subjects:	D History General and Old World > DT Africa H Social Sciences > HD Industries. Land use. Labor
Additional Information:	Online publication date: 16 November 2013.
Publisher:	Oxford University Press
ISSN:	1053-1858
Last Modified:	24 Oct 2022 12:03
URI:	https://orca.cardiff.ac.uk/id/eprint/50304

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