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HRM in healthcare: a focus on the hospital sector

McDermott, Aoife Mary ORCID: and Keating, Mary A. 2014. HRM in healthcare: a focus on the hospital sector. Harney, B. and Monks, K., eds. Strategic HRM: Research and Practice in Ireland, Dublin: Orpen Press, pp. 191-208.

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Why are healthcare organisations so difficult to manage? Few if any countries are satisfied with their health systems (Glouberman and Mintzberg, 2001). As a result, reforms are being contemplated worldwide to make health organisations more responsive to user needs as well as more financially accountable. A growing body of research has drawn attention to the potential of HRM to address these issues. HRM can help enhance the performance of health services, by impacting on the efficiency and effectiveness patient care delivery. In theory, imperatives to reduce the costs of service provision and improve the quality of care, combined with the human-capital intensive, high-skilled and high-impact nature of health service delivery, make healthcare an ideal context in which HRM can make a contribution.

Item Type: Book Section
Date Type: Publication
Status: Published
Schools: Business (Including Economics)
Subjects: R Medicine > RA Public aspects of medicine
Publisher: Orpen Press
ISBN: 9781909895195
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Last Modified: 25 Oct 2022 08:30

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