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Gillard, Jonathan William ORCID: https://orcid.org/0000-0001-9166-298X, Knight, Vincent Anthony ORCID: https://orcid.org/0000-0002-4245-0638, Vile, Julie Leanne and Wilson, Robert 2016. Rostering staff at a mathematics support service using a finite-source queueing model. IMA Journal of Management Mathematics 27 (2) , pp. 201-209. 10.1093/imaman/dpu017
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