Jackson, Nathan, Cockrill, Antje and Almoraish, Ahmed ORCID: https://orcid.org/0000-0002-4724-9204
2024.
A framework for the dissemination of research on depression via social media.
British Journal of Healthcare Management
30
(11)
, 2024.0003.
10.12968/bjhc.2024.0003
Item availability restricted. |
Spiros, Gounaris and Almoraish, Ahmed ORCID: https://orcid.org/0000-0002-4724-9204 2024. A dynamic, relational approach to B2B customer experience: A customer-centric perspective from a longitudinal investigation. Journal of Business Research 177 , 114606. 10.1016/j.jbusres.2024.114606 |
Agag, Gomaa, Shehawy, Yasser Moustafa, Almoraish, Ahmed ORCID: https://orcid.org/0000-0002-4724-9204, Eid, Riyad, Lababdi, Houyem Chaib, Labben, Thouraya Gherissi and Abdo, Said Shabban 2024. Understanding the relationship between marketing analytics, customer agility, and customer satisfaction: A longitudinal perspective. Journal of Retailing and Consumer Services 77 , 103663. 10.1016/j.jretconser.2023.103663 |
Almoraish, Ahmed ORCID: https://orcid.org/0000-0002-4724-9204 2024. Brand and Influencer partnerships- not just for one campaign. Yesiloglu, Sevil and Costello, Joyce, eds. Influencer Marketing: Building Brand Communities and Engagement (2nd edition), Routledge, |
Almoraish, Ahmed ORCID: https://orcid.org/0000-0002-4724-9204 and Costello, Joyce 2024. A moral compass for machine minds: Cultivating ethical decision-making in generative AI for marketing. Presented at: IMPORTED, MAY BE LINKED, |
Almoraish, Ahmed ORCID: https://orcid.org/0000-0002-4724-9204 and Gounaris, Spiros 2024. CXB2B: A Multi-dimensional scale for customer experience in B2B services — scale development and validation. Presented at: AMA Summer Academic Conference 2024, Boston, August 2024. |
Almoraish, Ahmed ORCID: https://orcid.org/0000-0002-4724-9204 and Gupta, Sharad 2024. How mindful consumption influences the relationship between suppliers' offerings and customer experience in business-to-business contexts. Presented at: Advances in Management and Innovation, Cardiff Metropolitan University, Cardiff, UK, 21-22 May 2024. |
Argarwal, Poorvi, Glanfield, Keith, Almoraish, Ahmed ORCID: https://orcid.org/0000-0002-4724-9204 and Bolton, Nichola 2022. A marketing conundrum: resolving the contradictions and primacy claims between the brand experience or customer experience literature and marketing scholars. Presented at: 6th Advances in Management and Innovation (AMI) Conference, Cardiff School of Management/Hybrid, 19-20 May 2022. Cardiff Met University, |
Almoraish, Ahmed ORCID: https://orcid.org/0000-0002-4724-9204 2021. Customer experience in the business-to-business context, drivers, measures and consequences. PhD Thesis, University of Strathclyde. |
Almoraish, Ahmed ORCID: https://orcid.org/0000-0002-4724-9204 2018. How does past and present customer experience explain the satisfaction with the supplier? A fuzzy set qualitative comparative approach. Presented at: EMAC, Strathclyde, Glasgow, 29 May - 01 June 2018. -. |
Almoraish, Ahmed ORCID: https://orcid.org/0000-0002-4724-9204, Gounaris, Spiros and Wagner, Beverly 2017. Conceptualising customer experience in B2B services. Presented at: 11th Annual International Conference on Global Studies:, 18-21 December 2017. Atiner Conference Paper Series MKT2016-2223 Athens, Greece: Athens Institute for Education and Research, |
Almoraish, Ahmed ORCID: https://orcid.org/0000-0002-4724-9204 2017. Measuring customer experience and its consequences in B2B professional service customers: A longitudinal study. Presented at: 6th International Research Conference in Marketing, Glasgow, 16-17 May 2017. -. |
Almoraish, Ahmed ORCID: https://orcid.org/0000-0002-4724-9204 2015. Developing a scale to measure the experience of the dyadic relationships between suppliers and customers in business market. Presented at: EMAC 2015 Doctoral Colloquium, Leuven, Belgium, 24-26 May 2015. -. |
Almoraish, Ahmed ORCID: https://orcid.org/0000-0002-4724-9204 2014. Developing a scale for the measurement of customer and supplier experience in business markets. Presented at: 3rd International Research Conference in Marketing, Glasgow, 2014. -. |
Almoraish, Ahmed ORCID: https://orcid.org/0000-0002-4724-9204 2014. Developing and validating a scale for the measurement of business-to-business customer experience. Presented at: Scottish DTC Business and Management Pathway Colloquium, Glasgow, 2014. -. |