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Number of items: 4.

Ford, Gavin and Gosling, Jonathan ORCID: https://orcid.org/0000-0002-9027-9011 2024. Professional perceptions of right-first-time and quality management in construction projects through open-ended feedback. International Journal of Quality and Reliability Management 41 (10) , pp. 2665-2696. 10.1108/IJQRM-08-2023-0246
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Ford, Gavin 2024. Non-conformance and rework in construction: a quality management improvement initiative for change. PhD Thesis, Cardiff University.
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Ford, Gavin, Gosling, Jonathan ORCID: https://orcid.org/0000-0002-9027-9011, Naim, Mohamed ORCID: https://orcid.org/0000-0003-3361-9400 and Syntetos, Argyrios ORCID: https://orcid.org/0000-0003-4639-0756 2024. Simplifying complexity? On quality decision-making and non-conformance outcomes of megaprojects. IEEE Transactions on Engineering Management 71 , pp. 5443-5454. 10.1109/TEM.2024.3359821
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Ford, Gavin, Gosling, Jonathan ORCID: https://orcid.org/0000-0002-9027-9011 and Naim, Mohamed ORCID: https://orcid.org/0000-0003-3361-9400 2023. On quality and complexity: Non-conformance failures, management perspectives and learning outcomes on a highways megaproject. International Journal of Quality and Reliability Management 40 (10) , pp. 2539-2558. 10.1108/IJQRM-11-2022-0313
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