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Ding, Juling, Xu, Mao, Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, Lin, Kuo-Yi and Zhang, Minhao
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Customer opinions mining through social media: Insights from sustainability fraud crisis - Volkswagen emissions
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| Xu, Mao 2023. Exploring the response and performance of the aviation supply chain and ecosystem in time of crisis. PhD Thesis, Cardiff University. |
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Li, Xinwei, Xu, Mao, Zeng, Wenjuan, Tse, Mike ORCID: https://orcid.org/0000-0001-6174-0326 and Chan, Hing Kai
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Exploring customer concerns on service quality under the COVID-19 crisis: a social media analytics study from the retail industry.
Journal of Retailing and Consumer Services
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Li, Xinwei, Zeng, Wenjuan and Xu, Mao
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The moderating role of IT capability on green innovation and ambidexterity: Towards a corporate sustainable development.
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