Exploring multiple identities in the high performance call-centre: A recipe for success?

Jenkins, Sarah Louise ORCID: https://orcid.org/0000-0001-8754-1544 and Delbridge, Rick ORCID: https://orcid.org/0000-0001-8451-265X 2009. Exploring multiple identities in the high performance call-centre: A recipe for success? Presented at: International Industrial Relations Conference (IIRA), Sydney, Australia, Monday 24 - Thursday 28 August 2009.

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Item Type:	Conference or Workshop Item (Paper)
Date Type:	Completion
Status:	Unpublished
Schools:	Schools > Business (Including Economics)
Subjects:	H Social Sciences > H Social Sciences (General) H Social Sciences > HD Industries. Land use. Labor
Last Modified:	06 May 2023 20:22
URI:	https://orca.cardiff.ac.uk/id/eprint/25155

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