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Vile, J. L., Gillard, J. W. ORCID: https://orcid.org/0000-0001-9166-298X, Harper, P. R. ORCID: https://orcid.org/0000-0001-7894-4907 and Knight, V. A. ORCID: https://orcid.org/0000-0002-4245-0638 2017. A queueing theoretic approach to set staffing levels in time-dependent dual-class service systems. Decision Sciences 48 (4) , pp. 766-794. 10.1111/deci.12236
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Vile, Julie Leanne, Gillard, Jonathan William ORCID: https://orcid.org/0000-0001-9166-298X, Harper, Paul Robert ORCID: https://orcid.org/0000-0001-7894-4907 and Knight, Vincent Anthony ORCID: https://orcid.org/0000-0002-4245-0638 2016. Time-dependent stochastic methods for managing and scheduling Emergency Medical Services. Operations Research for Health Care 8 , pp. 42-52. 10.1016/j.orhc.2015.07.002
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Gillard, Jonathan William ORCID: https://orcid.org/0000-0001-9166-298X, Knight, Vincent Anthony ORCID: https://orcid.org/0000-0002-4245-0638, Vile, Julie Leanne and Wilson, Robert 2016. Rostering staff at a mathematics support service using a finite-source queueing model. IMA Journal of Management Mathematics 27 (2) , pp. 201-209. 10.1093/imaman/dpu017
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Vile, Julie, Gillard, Jonathan William ORCID: https://orcid.org/0000-0001-9166-298X, Harper, Paul Robert ORCID: https://orcid.org/0000-0001-7894-4907 and Knight, Vincent Anthony ORCID: https://orcid.org/0000-0002-4245-0638 2013. Integrating demand forecasting and workforce planning strategies for emergency medical services. Presented at: Operational Research Applied to Health Services (ORAHS), Istanbul, Turkey, July 2013.

Vile, Julie 2013. Time-dependent stochastic modelling for predicting demand and scheduling of emergency medical services. PhD Thesis, Cardiff University.
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Vile, Julie Leanne, Gillard, Jonathan William ORCID: https://orcid.org/0000-0001-9166-298X, Harper, Paul Robert ORCID: https://orcid.org/0000-0001-7894-4907 and Knight, Vincent Anthony ORCID: https://orcid.org/0000-0002-4245-0638 2012. Predicting ambulance demand using singular spectrum analysis. Journal of the Operational Research Society 63 , pp. 1556-1565. 10.1057/jors.2011.160

Vile, Julie Leanne, Gillard, Jonathan William ORCID: https://orcid.org/0000-0001-9166-298X, Harper, Paul Robert ORCID: https://orcid.org/0000-0001-7894-4907 and Knight, Vincent Anthony ORCID: https://orcid.org/0000-0002-4245-0638 2010. Forecasting Welsh ambulance demand using singular spectrum analysis. Presented at: 36th International ORAHS conference, Genova, Italy, 18-23 July 2010. Published in: Testi, Angela ed. Operations Research for Patient-Centered Health Care Delivery: Proceedings of the XXXVI International ORAHS Conference. Proceedings of the XXXVI International ORAHS Conference. Economia (5) Milan: Franco Angeli, pp. 196-208.

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