Browse by All Cardiff Authors

Qin, Li-bin, Zeng, Wenjuan, Liu, Zhen-yuan (Ralph), Dong, Shuqi (Kyra) and Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326 2025. Navigating across the uncertainty: investigating the impact of buyer firms' digital transformation on operational efficiency. Industrial Management & Data Systems 10.1108/imds-03-2025-0292

Xu, Mao, Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, Geng, Ruoqi ORCID: https://orcid.org/0000-0001-8183-7379, Liu, Zhenyuan and Potter, Andrew ORCID: https://orcid.org/0000-0002-3157-9735 2025. Greenwashing and market value of firms: an empirical study. International Journal of Production Economics 284 , 109606. 10.1016/j.ijpe.2025.109606

Li, Xinwei, Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326 and Bu, Xiangzhi 2025. Examining corporate social irresponsibility in manufacturing: An eye-tracking study of social media news. International Journal of Production Economics 381 , 109539. 10.1016/j.ijpe.2025.109539

Liu, Xueyuan, Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, Yu, Yan, Huang, Haoliang and Zhao, Xiande 2025. Managing quality risk in supply chain to drive firm’s quality performance. Industrial Management & Data Systems 125 (2) , pp. 797-821. 10.1108/IMDS-03-2024-0241

Li, Ying, Xu, Zhiduan, Walker, Helen ORCID: https://orcid.org/0000-0002-0892-9231, Gosling, Jonathan ORCID: https://orcid.org/0000-0002-9027-9011 and Tse, Mike ORCID: https://orcid.org/0000-0001-6174-0326 2025. How to balance sustainability and risk in supply chain management: a manufacturing perspective. Presented at: IPSERA, Rotterdam, Netherlands, 30 March - 02 April 2025.

Zeng, Wenjuan, Tse, Ying ORCID: https://orcid.org/0000-0001-6174-0326 and Mason, Robert ORCID: https://orcid.org/0000-0001-9089-2521 2024. Guanxi and information sharing in supply chain quality management: A multi-method investigation. Production Planning and Control 35 (16) , pp. 2349-2369. 10.1080/09537287.2023.2270473

Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, Dong, Shuqi, Sun, Ruiqing and Mason, Robert ORCID: https://orcid.org/0000-0001-9089-2521 2024. Recovering from geopolitical risk: An event study of Huawei’s semiconductor supply chain. International Journal of Production Economics 275 , 109347. 10.1016/j.ijpe.2024.109347

Lee, Carmen Kar Hang, Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, Leung, Eric Ka Ho and Wang, Yichuan 2024. Causal recipes of customer loyalty in a sharing economy: Integrating social media analytics and fsQCA. Journal of Business Research 181 , 114747. 10.1016/j.jbusres.2024.114747 Item availability restricted.

Ma, Jie, Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, Zhang, Minhao and MacBryde, Jillian 2024. Quality risk and responsive actions in sourcing/procurement: an empirical study of food fraud cases in the UK. Production Planning and Control 35 (4) , pp. 323-334. 10.1080/09537287.2022.2080125

Lee, Carmen Kar Hang, Leung, Eric Ka Ho, Tse, Ying ORCID: https://orcid.org/0000-0001-6174-0326 and Tsao, Yu-Chung 2024. Investigating collision patterns to support autonomous driving safety. Enterprise Information Systems 18 (2) , 2243460. 10.1080/17517575.2023.2243460

Li, Xinwei, Tse, Ying ORCID: https://orcid.org/0000-0001-6174-0326 and Fastoso, Fernando 2024. Unleashing the power of social media data in business decision making: an exploratory study. Enterprise Information Systems 18 (1) , 2243603. 10.1080/17517575.2023.2243603

Sun, Ruiqing, Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326 and Liu, Xiaohong 2023. An empirical investigation of electronic word-of-mouth: product recall and crisis response strategy in social media. Enterprise Information Systems 17 (12) , 2204331. 10.1080/17517575.2023.2204331

Liu, Xiaohung, Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, Wang, Shiyun and Sun, Ruiqing 2023. Unleashing the power of supply chain learning: an empirical investigation. International Journal of Operations and Production Management 43 (8) , pp. 1250-1276. 10.1108/IJOPM-09-2022-0555

Ding, Juling, Xu, Mao, Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, Lin, Kuo-Yi and Zhang, Minhao 2023. Customer opinions mining through social media: Insights from sustainability fraud crisis - Volkswagen emissions scandal. Enterprise Information Systems 17 (8) , 2130012. 10.1080/17517575.2022.2130012

Li, Xinwei, Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, Zhang, Minhao and Phi, Hoang Dinh 2023. Impact of relocation strategy on brand trustworthiness and word-of-mouth: experimental vignette research on the US fashion industry. International Journal of Production Economics 257 , 108775. 10.1016/j.ijpe.2023.108775

Liu, Zhenyuan, Geng, Ruoqi ORCID: https://orcid.org/0000-0001-8183-7379, Tse, Ying M. ORCID: https://orcid.org/0000-0001-6174-0326 and Han, Shuihua 2023. Mapping the relationship between social media usage and organisational performance: a meta-analysis. Technological Forecasting & Social Change 187 , 122253. 10.1016/j.techfore.2022.122253

Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, Wang, Shiyun, Liu, Xiaohong and Wu, Chun Ho 2023. Untangling operational performance implication of ambidextrous blockchain initiatives: An empirical investigation of Chinese manufacturers. Industrial Management & Data Systems 123 (2) , pp. 556-577. 10.1108/IMDS-05-2022-0298

Lee, Kar Hang Carmen, Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, Zhang, Minhao and Wang, Yichuan 2023. What have hosts overlooked for improving stay experience in accommodation-sharing? Empirical evidence from Airbnb customer reviews. International Journal of Contemporary Hospitality Management 35 (2) , pp. 765-784. 10.1108/IJCHM-12-2021-1544

Li, Xinwei, Xu, Mao, Zeng, Wenjuan, Tse, Mike ORCID: https://orcid.org/0000-0001-6174-0326 and Chan, Hing Kai 2023. Exploring customer concerns on service quality under the COVID-19 crisis: a social media analytics study from the retail industry. Journal of Retailing and Consumer Services 70 , 103157. 10.1016/j.jretconser.2022.103157

Teng, Teng, Tsinopoulos, Christos and Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326 2022. IS capabilities, supply chain collaboration and quality performance in services: the moderating effect of environmental dynamism. Industrial Management and Data Systems 122 (7) , pp. 1592-1619. 10.1108/IMDS-08-2021-0496

Zhang, Minhao, Zeng, Wenjuan, Tse, Mike ORCID: https://orcid.org/0000-0001-6174-0326, Wang, Yichuan and Smart, Palie 2021. Examining the antecedents and consequences of green product innovation. Industrial Marketing Management 93 , pp. 413-427. 10.1016/j.indmarman.2020.03.028

Zhan, Yuanzhu, Han, Runyue, Tse, Mike ORCID: https://orcid.org/0000-0001-6174-0326, Ali, Mohd Helmi and Hu, Jiayao 2021. A social media analytic framework for improving operations and service management: A study of the retail pharmacy industry. Technological Forecasting and Social Change 163 , 120504. 10.1016/j.techfore.2020.120504

Lee, C. K. H. and Tse, Y. K. ORCID: https://orcid.org/0000-0001-6174-0326 2021. Improving peer-to-peer accommodation service based on text analytics. Industrial Management and Data Systems 121 (2) , pp. 209-227. 10.1108/IMDS-02-2020-0105

Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, Zhang, Minhao, Zeng, Wenjuan and Ma, Jie 2021. Perception of supply chain quality risk: understanding the moderation role of supply market thinness. Journal of Business Research 122 , pp. 822-834. 10.1016/j.jbusres.2020.07.003

Lee, Carmen Kar Hang, Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, Ho, To Sum and Chung, Sai Ho 2021. Uncovering insights from healthcare archives to improve operations: An association analysis for cervical cancer screening. Technological Forecasting and Social Change 162 , 120375. 10.1016/j.techfore.2020.120375

Ma, Jie, Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, Zhang, Minhao, Sato, Yuji and Lu, Zhou 2021. Exploring the social broadcasting crisis communication: insights from the Mars recall scandal. Enterprise Information Systems 15 (3) , pp. 420-443. 10.1080/17517575.2020.1765023

Li, Li, Fan, Yuxi, Tse, Mike ORCID: https://orcid.org/0000-0001-6174-0326 and Lin, Kuo-Yi 2020. A review of applications in federated learning. Computers and Industrial Engineering 149 , 106854. 10.1016/j.cie.2020.106854

Wang, Yichuan, Zhang, Minhao, Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326 and Chan, Hing Kai 2020. Unpacking the impact of social media analytics on customer satisfaction: Do external stakeholder characteristics matter? International Journal of Operations and Production Management 40 (5) , pp. 647-669. 10.1108/IJOPM-04-2019-0331

Sato, Yuji, Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326 and Tan, Kim Hua 2020. Managers' risk perception of supply chain uncertainties. Industrial Management and Data Systems 120 (9) , pp. 1617-1634. 10.1108/IMDS-01-2020-0049

Ma, Jie, Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, Wang, Xiaojun and Zhang, Minhao 2019. Examining customer perception and behaviour through social media research – an empirical study of the United Airlines overbooking crisis. Transportation Research Part E: Logistics and Transportation Review 127 10.1016/j.tre.2019.05.004

Matthews, Rupert L., Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, O'Meara Wallis, Matthew and Marzec, Peter E. 2019. A stakeholder perspective on process improvement behaviours: delivering the triple bottom line in SMEs. Production Planning and Control 30 (5-6) , pp. 437-447. 10.1080/09537287.2018.1501809

Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, Zhang, Minhao, Tan, Kim Hua, Pawar, Kulwant and Fernandes, Kiran 2019. Managing quality risk in supply chain to drive firm's performance: the roles of control mechanisms. Journal of Business Research 97 , pp. 291-303. 10.1016/j.jbusres.2018.01.029

Zhang, Minhao, Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, Dai, Jing and Chan, Hing Kai 2019. Examining green supply chain management and financial performance: roles of social control and environmental dynamism. IEEE Transactions on Engineering Management 66 (1) , pp. 20-30. 10.1109/TEM.2017.2752006

Lee, C.K.H., Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, Zhang, Minhao and Ma, Jie 2019. Analysing online reviews to investigate customer behaviour in the sharing economy: The case of Airbnb. Information Technology and People 33 (3) , pp. 945-961. 10.1108/ITP-10-2018-0475

Zhan, Yuanzhu, Tan, Kim Hua, Li, Yina and Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326 2018. Unlocking the power of big data in new product development. Annals of Operations Research 270 (1-2) , pp. 577-595. 10.1007/s10479-016-2379-x

Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, Chung, S.H. and Pawar, Kulwant S. 2018. Risk perception and decision making in the supply chain: theory and practice. Industrial Management and Data Systems 118 (7) , pp. 1322-1325. 10.1108/IMDS-08-2018-605

Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, Loh, Hanlin, Ding, Juling and Zhang, Minhao 2018. An investigation of social media data during a product recall scandal. Enterprise Information Systems 12 (6) , pp. 733-751. 10.1080/17517575.2018.1455110

Akhtar, Pervaiz, Khan, Zaheer, Frynas, Jedrzej George, Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326 and Rao-Nicholson, Rekha 2018. Essential micro-foundations for contemporary business operations: top management tangible competencies, relationship-based business networks and environmental sustainability. British Journal of Management 29 (1) , pp. 43-62. 10.1111/1467-8551.12233

Zeng, Wenjuan, Tse, Mike YK ORCID: https://orcid.org/0000-0001-6174-0326 and Tang, Minmin 2018. Supply chain quality management: an investigation in the Chinese construction industry. International Journal of Engineering Business Management 10 , 184797901881061. 10.1177/1847979018810619

Zhang, Minhao, Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, Doherty, Bob, Li, Si and Akhtar, Pervaiz 2018. Sustainable supply chain management: Confirmation of a higher-order model. Resources, Conservation and Recycling 128 , pp. 206-221. 10.1016/j.resconrec.2016.06.015

Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, Zhang, Minhao and Jia, Fu 2018. The effects of risk and reward sharing on quality performance. International Journal of Operations and Production Management 38 (12) , pp. 2367-2388. 10.1108/IJOPM-12-2016-0759

Sato, Yuji, Tan, Kim Hua and Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326 2017. Investment performance analysis of industrial products: case of an effluent processing facility at a chemical company. International Journal of Production Economics 194 , pp. 52-58. 10.1016/j.ijpe.2016.12.021

Chappell, Paul, Tse, Mike ORCID: https://orcid.org/0000-0001-6174-0326, Zhang, Minhao and Moore, Susan 2017. Using GPS geo-tagged social media data and geodemographics to investigate social differences: a Twitter pilot study. Sociological Research Online 22 (3) , pp. 38-56. 10.1177/1360780417724065

Ali, Mohd Helmi, Zhan, Yuanzhu, Alam, Syed Shah, Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326 and Tan, Kim Hua 2017. Food supply chain integrity: the need to go beyond certification. Industrial Management and Data Systems 117 (8) , pp. 1589-1611. 10.1108/IMDS-09-2016-0357

Akhtar, Pervaiz, Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, Khan, Zaheer and Rao-Nicholson, Rekha 2016. Data-driven and adaptive leadership contributing to sustainability: global agri-food supply chains connected with emerging markets. International Journal of Production Economics 181 , pp. 392-401. 10.1016/j.ijpe.2015.11.013

Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, Zhang, Minhao, Doherty, Bob, Chappell, Paul and Garnett, Philip 2016. Insight from the horsemeat scandal: Exploring the consumers’ opinion of tweets toward Tesco. Industrial Management and Data Systems 116 (6) , pp. 1178-1200. 10.1108/IMDS-10-2015-0417

Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, Matthews, Rupert L., Hua Tan, Kim, Sato, Yuji and Pongpanich, Chaipong 2016. Unlocking supply chain disruption risk within the Thai beverage industry. Industrial Management and Data Systems 116 (1) , pp. 21-42. 10.1108/IMDS-03-2015-0108

Wu, C. H., Ho, G. T. S., Lam, C. H. Y., Ip, W. H., Choy, K. L. and Tse, Y. K. ORCID: https://orcid.org/0000-0001-6174-0326 2016. An online niche-market tour identification system for the travel and tourism industry. Internet Research 26 (1) , pp. 167-185. 10.1108/IntR-08-2014-0204

Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326, Zhang, Minhao, Akhtar, Pervaiz and MacBryde, Jill 2016. Embracing supply chain agility: an investigation in the electronics industry. Supply Chain Management: An International Journal 21 (1) , pp. 140-156. 10.1108/SCM-06-2015-0237

Sato, Yuji, Tan, Kim Hua and Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326 2015. An integrated marginal analysis approach for build-to-order products. International Journal of Production Economics 170 (B) , pp. 422-428. 10.1016/j.ijpe.2015.08.001

Chung, S.H., Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326 and Choi, T.M. 2015. Managing disruption risk in express logistics via proactive planning. Industrial Management and Data Systems 115 (8) , pp. 1481-1509. 10.1108/IMDS-04-2015-0155

Lee, Carmen Kar Hang, Tse, Y.K. ORCID: https://orcid.org/0000-0001-6174-0326, Ho, G.T.S. and Choy, K.L. 2015. Fuzzy association rule mining for fashion product development. Industrial Management and Data Systems 115 (2) , pp. 383-399. 10.1108/IMDS-09-2014-0277

Pang, Gu, Casalin, Fabrizio, Papagiannidis, Savvas, Muyldermans, Luc and Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326 2014. Price determinants for remanufactured electronic products: a case study on eBay UK. International Journal of Production Research 53 (2) , pp. 572-589. 10.1080/00207543.2014.958594

Ting, S.L., Tse, Y.K. ORCID: https://orcid.org/0000-0001-6174-0326, Ho, G.T.S., Chung, S.H. and Pang, G. 2014. Mining logistics data to assure the quality in a sustainable food supply chain: a case in the red wine industry. International Journal of Production Economics 152 , pp. 200-209. 10.1016/j.ijpe.2013.12.010

Ting, S. L., See-To, Eric W. K. and Tse, Y. K. ORCID: https://orcid.org/0000-0001-6174-0326 2013. Web information retrieval for health professionals. Journal of Medical Systems 37 (3) , 9946. 10.1007/s10916-013-9946-3

Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326 and Tan, Kim Hua 2012. Managing product quality risk and visibility in multi-layer supply chain. International Journal of Production Economics 139 (1) , pp. 49-57. 10.1016/j.ijpe.2011.10.031

Ho, G.T.S., Ip, W.H., Wu, C.H. and Tse, Y.K. ORCID: https://orcid.org/0000-0001-6174-0326 2012. Using a fuzzy association rule mining approach to identify the financial data association. Expert Systems with Applications 39 (10) , pp. 9054-9063. 10.1016/j.eswa.2012.02.047

Tse, Y.K. ORCID: https://orcid.org/0000-0001-6174-0326, Tan, K.H., Ting, S.L., Choy, K.L., Ho, G.T.S. and Chung, S.H. 2012. Improving postponement operation in warehouse: an intelligent pick-and-pack decision-support system. International Journal of Production Research 50 (24) , pp. 7181-7197. 10.1080/00207543.2011.643505

Kei Tse, Ying ORCID: https://orcid.org/0000-0001-6174-0326, Choy, K.L., Hua Tan, Kim, Ho Chung, Sai and Kim Lim, Ming 2011. Quality risk in global supply network. Journal of Manufacturing Technology Management 22 (8) , pp. 1002-1013. 10.1108/17410381111177458

Ting, S.L., Wang, W.M., Tse, Y.K. ORCID: https://orcid.org/0000-0001-6174-0326 and Ip, W.H. 2011. Knowledge elicitation approach in enhancing tacit knowledge sharing. Industrial Management and Data Systems 111 (7) , pp. 1039-1064. 10.1108/02635571111161280

Tan, Kim Hua, Noble, James, Sato, Yuji and Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326 2011. A marginal analysis guided technology evaluation and selection. International Journal of Production Economics 131 (1) , pp. 15-21. 10.1016/j.ijpe.2010.09.027

Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326 and Tan, Kim Hua 2010. Managing product quality risk in a multi-tier global supply chain. International Journal of Production Research 49 (1) , pp. 139-158. 10.1080/00207543.2010.508942

Chung, S. H., Lau, H. C. W., Choy, K. L., Ho, G. T. S. and Tse, Y. K. ORCID: https://orcid.org/0000-0001-6174-0326 2010. Application of genetic approach for advanced planning in multi-factory environment. International Journal of Production Economics 127 (2) , pp. 300-308. 10.1016/j.ijpe.2009.08.019

Tan, Kim Hua, Tse, Ying Kei ORCID: https://orcid.org/0000-0001-6174-0326 and Chung, Leanne ORCID: https://orcid.org/0000-0001-9916-1602 2010. A plug and play pathway approach for operations management games development. Computers & Education 55 (1) , pp. 109-117. 10.1016/j.compedu.2009.12.008