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Number of items: 9.

Dineva, Denitsa and Breitsohl, Jan 2021. Managing trolling in online communities: an organizational perspective. Internet Research 10.1108/INTR-08-2020-0462
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Dineva, Denitsa and Daunt, Kate 2021. Reframing online brand community management: whose responsibility is it anyway? Presented at: 2021 Academy of Marketing Annual Conference, Virtual, 5-7 July 2021.
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Dineva, Denitsa, Breitsohl, Jan, Garrod, Brian and Megicks, Philip 2020. Consumer responses to conflict-management strategies on non-profit social media fan pages. Journal of Interactive Marketing 52 , pp. 118-136. 10.1016/j.intmar.2020.05.002
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Dineva, Denitsa, Lu, Xiaoming and Breitsohl, Jan 2019. Social media conflicts during the financial crisis: managerial implications for retail banks. Strategic Change 28 (5) , pp. 381-386. 10.1002/jsc.2292

Dineva, Denitsa, Breitsohl, Jan, Garrod, Brian and Megicks, Philip 2019. Consumer reactions to conflict management in non-profit online communities. Presented at: EMAC 2019 (European Marketing Conference), Hamburg University, 28-21 May 2019.

Dineva, Denitsa, Breitsohl, Jan and Garrod, Brian 2018. Consumer reactions to conflict management in non-profit online communities. Presented at: Academy of Marketing, Stirling, Scotland, 2-5 July 2018.

Dineva, Denitsa Petrova, Breitsohl, Jan Christian and Garrod, Brian 2017. Corporate conflict management on social media brand fan pages. Journal of Marketing Management 33 (9-10) , pp. 679-698. 10.1080/0267257X.2017.1329225
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Dineva, Denitsa and Breitsohl, Jan 2017. Conflict management on non-profit social media fanpages. Presented at: Academy of Marketing, University of Hull, 3-6 July 2017.

Dineva, Denitsa, Breitsohl, Jan and Garrod, Brian 2016. Not radical enough? A netnographic study on corporate conflict management strategies in online communities. Presented at: Academy of Marketing Conference, Northumbria University, Newcastle upon Tyne, England, 4-7 July 2016.
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This list was generated on Sat Sep 18 04:36:38 2021 BST.